Soft Skill Komunikasi Resepsionis. Oratio Directa, [S. l.], v. 2, n. 2, p. 54–58, 2020. DOI: 10.59017/oratiodirecta.v2i2.51. Disponível em: https://ejurnal.ubk.ac.id/oratio/article/view/77. Acesso em: 23 agu. 2026.